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You get the Entire Team with our Managed IT Service
All with an affordable fixed fee and simple monthly commitment
Help Desk
Team
The Help Desk at BEAR will keep your users productive and in control by providing all the necessary administrative and support functions for your covered items and events. From server down emergencies to day to day password resets and everything in-between.
Network
Operations Team
Technology is constantly changing and so are the threats to your infrastructure. The NOC Team is responsible for monitoring infrastructure health, security and the capacity of your network. Making adjustments as needed to ensure optimal network performance and organizational productivity.
Cyber Security Team
In today’s complex world of ever-changing threats, off-the-shelf solutions do not offer the robust protection you and your compliance minded clients demand.Our skilled team will analyze your individual needs and build a plan to keep your data protected.
Field Services
Team
The Field Support Team at BEAR works closely with all of our teams and provides installation of workstations and network equipment as well as any emergency needs that may arise.
Don’t let downtime get in the way of your success
Technology is crucial for your business—but that same technology can bring extensive struggles. When you let the technical experts at BEAR Technologies manage your IT, you can avoid the technology distractions and concentrate on what you do best.
Our Texas-based IT professionals use industry best practices to automate, manage and maintain your technology. We provide round-the-clock monitoring that helps us identify any vulnerabilities. We apply patches, protect your business with an array of security measures, and perform regular maintenance. All of this lets us detect and resolve technical issues before they cause downtime, avoiding any disruption in your business.
With managed services at BEAR Technologies, our technicians can either become your IT department or work alongside your in-house IT team, offering an additional level of service and support. We help keep your business operating at its greatest efficiency and take the headaches out of handling technology.
Full Service IT, so you can do what you do best.
Unlimited Help Desk Support
- For your Employees
- 24/7 Help Desk Support
- Office 365 Administration
- On-Site Support
- Remote Troubleshooting
- Remote Resolution
- Day-to-Day Administration
- New Computer On Boarding
Network Operations Center Support
- For your Management
- Security & Event Management
- Vulnerability Scanning
- Network Management
- Vendor Management
- Monthly Assessment Report
- Quarterly Technology Meetings
- Virtual CIO
Device Monitoring and Maintenance
- For your Infrastructure
- 24/7 Proactive Network Monitoring
- Anti-Virus & Malware Protection
- Backup & Disaster Recovery
- Patch Management
- Audit & Inventory Management
- Device Maintenance & Optimization