The Help Desk at BEAR will keep your users productive and in control by providing all the necessary administrative and support functions for your covered items and events. From server down emergencies to day to day password resets and everything in-between.
Technology is constantly changing and so are the threats to your infrastructure. The NOC Team is responsible for monitoring infrastructure health, security and the capacity of your network. Making adjustments as needed to ensure optimal network performance and organizational productivity.
In today’s complex world of ever-changing threats, off-the-shelf solutions do not offer the robust protection you and your compliance minded clients demand.Our skilled team will analyze your individual needs and build a plan to keep your data protected.
The Field Support Team at BEAR works closely with all of our teams and provides installation of workstations and network equipment as well as any emergency needs that may arise.