Black Logo
Contact
Contact

WHO WE ARE

Built to Serve,Ready to Deliver

BEAR Technologies®, headquartered in Plano, Texas, has supported businesses since 1993 as a SOC 2 Type II MSP and MSSP, specializing in high-availability, resilient network design for growing organizations.

Our services include responsive help desk support, proactive monitoring and management, advanced security operations, and structured support for mission-critical, hyperconverged environments. Whether integrating acquisitions, supporting facility relocations, or scaling operations, we help organizations maintain secure, reliable, and compliant technology environments.

  • SOC 2 Type II certified operations
  • 24/7 SOC, NOC, and Help Desk coverage
  • Own and operate our private data center
  • MSP 501 award winner — 2020 to present
  • Dedicated Account Manager for every client

OUR TEAM

Real People, Real Technology

Every BEAR client benefits from a dedicated, collaborative support model – where account managers, procurement specialists, technicians, architects, engineers, and security experts operate as one team.

Account Management & Procurement

Account Management & Procurement

A dedicated team that knows your environment and helps align technology investments with your business goals.

Help Desk & System Administration

Help Desk & System Administration

24/7 access to friendly, knowledgeable IT professionals. Rapid response to user issues, system administration needs, and critical service interruptions.

Networking & Security

Networking & Security

Engineers and security specialists who monitor, protect, and optimize your infrastructure, networks, and security posture.

WHAT OUR CLIENTS SAY

Why customers ♥ BEAR

Colin quickly addressed my latency and server issues with Microsoft Outlook Exchange. What took 20 minutes to complete in Outlook email, now takes 30 seconds. Great work!!

K
KimberlyMarketing

Sunshine was kind and thorough and explained every stage of the process to me.

C
ColleenAccounting

Everyone who assisted today, Keifer, Wayne and Colin, did outstanding work. Well done everyone!

B
BrianSenior Vice President

Miles was very professional and knowledgeable in resolving my security issue.

J
JonathanOperations Manager

Colin gave his all with this ticket. He provided excellent support and wonderful customer service.

A
AmandaCommunity Manager

Chris was extremely helpful…very much appreciated!

J
JonAccounts Receivable

I’ve worked with other tech support companies in my career but none of them compared to yours. You folks are always there right away and know how to solve issues in a quick and professional way all the time.

K
KenAccount Manager

I have worked with your employee, Sunshine, a few times. She is great! Please let her know that! I did.

J
JeffCFO

Great job being proactive on this. Thank you.

R
RussElectrical Engineer

As always, Keifer was beyond helpful! He got everything working for me and even followed up to make sure all was well. Awesome customer service!! :)

A
AmberAdministrative Assistant

Impressed with the knowledge displayed and the immediate fix. Also took the time to explain what was done to fix the problem

J
JohnRegional Sales

BEST-IN-CLASS TECHNOLOGY PARTNERS

Certified. Proven. Trusted

Crowdstrike

CrowdStrike’s expanded endpoint security solution suite leverages cloud-scale AI and deep link analytics to deliver best-in-class XDR, EDR, next-gen AV, device control, and firewall management. CrowdStrike is named a Leader in the December 2022 Gartner® Magic Quadrant™ for Endpoint Protection Platforms – a Leader for the third consecutive time

Verge.io

VergeOS unifies virtualization, storage, and networking into a data center operating system optimized for traditional workloads and emerging Private AI use cases.

HP Enterprise

Hewlett Packard Enterprise provides enterprise-grade technology that’s reliable, scalable, and built for performance. Backed by world-class support and a focus on long-term value, HPE empowers organizations to grow confidently with technology that adapts as their needs evolve.

Microsoft Partner

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

3CX Partner

3CX Phone System is a software-based IP PBX for Windows which replaces traditional business PBX telephone systems. It is based on the SIP standard and supports standard SIP software and hardware phones. It allows calls to be made via an internet-based VOIP service provider or via the traditional public telephone network.

Cisco Meraki

Cisco Meraki is a leader in cloud-managed networking, offering a secure, scalable platform that unifies Wi-Fi, switching, security, and IoT management through a single dashboard. Trusted by millions worldwide and recognized by Gartner for SD-WAN leadership, Meraki simplifies IT with powerful, cloud-based control.

Aruba

Aruba has been a leader in innovation since its inception, continually investing in advancements that power Aruba ESP (Edge Services Platform) – the industry’s first AI-driven, cloud-based solution that goes beyond traditional network management to deliver intelligent provisioning, orchestration, security, and location services.

Check Point

Check Point’s Harmony Email Security delivers AI-driven protection against phishing, malware, and account takeovers, with DLP, click-time URL defense, and coverage across all collaboration apps. Its prevention-first approach stops threats before they reach any inbox.

Axis

Axis Communications is a global leader in network video technology, best known for pioneering the world’s first network camera in 1996. Their portfolio includes a wide range of IP-based surveillance cameras, offering advanced features such as high-definition video, intelligent analytics, wide dynamic range, and thermal imaging.