We become part of your team
BearTech Support keeps your employees productive and happy
When you turn to Bear Technologies® for your Help Desk needs, it’s as seamless as having your own Help Desk—but without the overhead.
We handle everything from our company headquarters in Plano, Texas. Our Help Desk engineers provide 24x7 support for your business. With average hold times under 30 seconds, we become your colleagues, available to answer unlimited Help Desk calls. We also include proactive technical management, with ongoing technical and functional improvements to your network.
Our team has you covered for all of those daily administrative tasks, such as password resets and security changes. But we also provide end-user support for issues preventing access to your business applications and data. You’ll love the ease and peace of mind Bear Technologies offers as your company grows. We add new users and computers to your network at a fixed cost, making it simple to budget for that growth.
Bear Technologies Help Desk Support provides quarterly technology meetings and significant discounts on out of scope hourly rates. These services cover firewalls, routers and vendor management for phone and data services